Many IT departments are simply just too overloaded and busy. With some framework on Systems and Processes, it can help everyone get on the same page together. We have been managed thousands of endpoints for over 20 years. In order to do this effectively, we’ve had to come up with systems and processes for almost everything along the way. This has allowed us to free up our mental tank on tasks that are more important.
We can help guide your IT department on systems and processes (I know, I know, it sounds so boring!) so that you have consistency and everyone on the team knows what to do in certain scenarios. It comes with experience. We don’t have a magic bullet, just bringing years of experience with managing multiple environments that have vastly different setups and needs at the same time.
- Create a Closed Loop system so that nothing can fall through the cracks
- Have a system where everyone knows what to do and in what order
- Create processes so that your staff knows how things should be handled
- Setup Communication workflows to minimize duplication of time and effort
- Automate items to reduce workload
- Setup automated reminders so you can free up your brain
- Setup processes so that staff can better communicate and be on the same page
- Keep better track of open items, projects and orders